Telefónica’s 12,000 contact centre agents are using TrustPortal’s HyperAutomation platform to deliver over 100 transformed, end-to-end, digital services and experiences - across multiple channels.
Telefónica is achieving 50% faster service completion times and 30% cost reductions – while accelerating even greater work performance, quality and value.
Read more in this case study below
TrustPortal Case Study Telefonica 2023
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