Purpose-Built for Complex Operations. Proven Across Industries.
Solutions
TrustPortal solves real enterprise challenges through scalable, secure HyperAutomation. Whether you're transforming a contact center, launching intelligent self-service, or orchestrating legacy systems with AI—TrustPortal delivers results fast, without replacing your existing technology.
By Use Case
HyperForms
Transform clunky, static forms into intelligent, guided digital interactions. TrustPortal HyperForms deliver dynamic, context-aware user journeys—across any device, channel, or process—without needing APIs or front-end development.
Benefits
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Real-time, context-driven form generation
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100% digital completion with built-in validations
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Works across web, mobile, IVR, and chat channels
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Built using GenAI in minutes!
HyperMail
Automate the entire email lifecycle with AI and human-in-the-loop interfaces. HyperMail reads, understands, and routes emails to completion in under 60 seconds.
Benefits
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AI-powered intent recognition
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Auto-extraction of data and attachments
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Workflow execution with MiniBots
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Human oversight via dynamic UI screens
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Email handling time cut from 10–15 minutes to <1 minute
Contact Center Transformation
Reimagine customer service with automation that starts before the call. TrustPortal empowers agents with real-time insights and enables self-service across IVR, chat, mobile, and email.
Benefits
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50%+ reduction in Average Handling Time (AHT)
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“Customer 360” data presented pre-call
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Up to 100% call deflection via self-service
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Training time reduced from 3 months to weeks
CRM & BPM HyperAutomation
Supercharge your CRM and BPM platforms with real-time orchestration—without custom APIs or costly development. TrustPortal seamlessly connects Salesforce, Dynamics, ServiceNow, and more to robots, people, and legacy systems to accelerate outcomes.
Benefits
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Real-time automation across CRM, BPM, and backend systems
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Guided UIs to streamline agent and customer interactions
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Faster case resolution without modifying core platforms
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No-code orchestration with built-in human-in-the-loop controls
IoT Automation
TrustPortal enables real-time, predictive, and preemptive services for large-scale IoT environments—securely orchestrated with AI and automation.
Benefits
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Handles high-volume IoT interactions
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Processes device data in parallel via MiniBots
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Triggers actions across systems, robots, and people
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Supports AI-led decision-making and escalation
Telecommunications
By Industry
Support millions of customer interactions with scalable, AI-augmented service.
Telefónica saved €50M in one year and reduced OPEX by 39%.
Insurance & Financial Services
Digitise mission-critical processes across underwriting, claims, and policy management.
Major FS Organisation saved $24M with 50% faster claims processing.
Utilities & Energy
Deliver efficient, omnichannel service with reduced training and operational costs.
EDF automated 40+ processes, achieving 98% completion rates and happier customers.
Public Sector
Enable digital-by-default government services without replacing core systems.
Supports self-service, secure data workflows, and omnichannel citizen engagement.
By Role
CX Leaders
Operations Managers
Deliver seamless experiences across every channel. TrustPortal helps improve CSI scores and reduces contact volumes while increasing automation coverage.
Streamline operations, reduce manual effort, and scale service delivery—without increasing headcount. Track SLAs, manage workloads, and reduce errors.
CIOs & CTOs
Future-proof your architecture. TrustPortal works with legacy and modern systems, ensuring enterprise-grade security, governance, and scalability.
Automation (CoEs)
Accelerate automation delivery with no-code tools, prebuilt connectors, and real-time orchestration across RPA vendors and AI services.