Our Platform
Our industry first enterprise hyperautomation platform operates at the top of the tech stack: providing the nexus between humans, robots, digital and AI.
It’s a platform that uniquely orchestrates any robot to interact with legacy systems and AI, with our super-efficient MiniBots making API calls and performing tasks too.
Delighted front-to-back-office employees, no longer access multiple systems, instead they dynamically receive “next best interactions” fuelled by contextual intelligence, instantly available across every channel: and all stages of the work process.
Now picture staff and customers using dynamic digital interfaces and channels, with our platform seamlessly, securely, precisely coordinating robots, MiniBots, and AI to create super resources that deliver optimal outcomes.
Our platform makes it easier than ever for your team to operate from anywhere, using any device, to swiftly and safely design, test, deploy and manage these super resources to deliver joined up front-to-back-office work, across multi channels, throughout your enterprise.
Key platform features
Multi-channel transformation
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Work across all channels including web, mobile, chatbot, voice recognition, chat, IVR, telephony etc - with very high re-use of automation work assets across channels
Supercharged robots
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Choose robots from any vendor and / or our MiniBots to get maximum automation productivity, at minimum cost
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Enable one person to use multiple robots and / or MiniBots to accelerate each step of the process
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Robots and / or MiniBots can drive “next-best-interactions” to vastly simplify employee work and customer interactions
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Our API MiniBot ensures optimal robot utilisation: allowing 1 robot to support 10-15 people
Seamless universal integration
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Easily integrates with existing ways of working to minimise user training
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Seamlessly augment existing corporate systems: website, intranet, CRM, ERP, BPM etc
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Simple utilisation of any new technology including AI, OCR, ML and more
No hassle accelerated deployment
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Ready on-premises and SaaS - with proven enterprise scalability and 24x7 resilience
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No coding required
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No change to existing systems or mass data migration needed
Our unique toolset for work transformation
Widest Choice
IVR integration
combine with CTI to automate processes while customer in queue
Web self-service
allow customers to self-serve transparently
Mobile apps
integrate with us, or access data using robots
IVR self-service
access corporate data using robots
Voice recognition
use multiple robots via simple API to provide data services
Chatbot integration
access data or display on our forms
Email/SMS self-service
embed forms in emails / SMS for input and automated processing
Optimal security and compliance
IVR integration
combine with CTI to automate processes while customer in queue
Web self-service
allow customers to self-serve transparently
Mobile apps
integrate with us, or access data using robots
IVR self-service
access corporate data using robots
Voice recognition
use multiple robots via simple API to provide data services
Chatbot integration
access data or display on our forms
Email/SMS self-service
embed forms in emails / SMS for input and automated processing
Highest performance
Form auto-filling
deliver greater accuracy and reduced data entry time
Results caching
allow multiple robots to coordinate around a single case
Predictive fetch
enable robots to work ahead of time, in parallel to an action
Data pre-setup
use robots for data compilation / form pre-setup.
Async updates
Any channel
IVR integration
combine with CTI to automate processes while customer in queue
Web self-service
allow customers to self-serve transparently
Mobile apps
integrate with us, or access data using robots
IVR self-service
access corporate data using robots
Voice recognition
use multiple robots via simple API to provide data services
Chatbot integration
access data or display on our forms
Email/SMS self-service
embed forms in emails / SMS for input and automated processing
Platform in action
