Our Platform

Our industry first enterprise hyperautomation platform operates at the top of the tech stack: providing the nexus between humans, robots, digital and AI.

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It’s a platform that uniquely orchestrates any robot to interact with legacy systems and AI, with our super-efficient MiniBots making API calls and performing tasks too.

Delighted front-to-back-office employees, no longer access multiple systems, instead they dynamically receive “next best interactions” fuelled by contextual intelligence, instantly available across every channel: and all stages of the work process.

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Now picture staff and customers using dynamic digital interfaces and channels, with our platform seamlessly, securely, precisely coordinating robots, MiniBots, and AI to create super resources that deliver optimal outcomes.

Our platform makes it easier than ever for your team to operate from anywhere, using any device, to swiftly and safely design, test, deploy and manage these super resources to deliver joined up front-to-back-office work, across multi channels, throughout your enterprise.

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Key platform features

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Multi-channel transformation 
  • Work across all channels including web, mobile, chatbot, voice recognition, chat, IVR, telephony etc - with very high re-use of automation work assets across channels

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Supercharged robots
  • Choose robots from any vendor and / or our MiniBots to get maximum automation productivity, at minimum cost
     

  • Enable one person to use multiple robots and / or MiniBots to accelerate each step of the process
     

  • Robots and / or MiniBots can drive “next-best-interactions” to vastly simplify employee work and customer interactions
     

  • Our API MiniBot ensures optimal robot utilisation: allowing 1 robot to support 10-15 people

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Seamless universal integration
  • Easily integrates with existing ways of working to minimise user training
     

  • Seamlessly augment existing corporate systems: website, intranet, CRM, ERP, BPM etc
     

  • Simple utilisation of any new technology including AI, OCR, ML and more

No hassle accelerated deployment    
  • Ready on-premises and SaaS - with proven enterprise scalability and 24x7 resilience
     

  • No coding required
     

  • No change to existing systems or mass data migration needed

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Our unique toolset for work transformation 

Widest Choice

IVR integration


combine with CTI to automate processes while customer in queue




Web self-service


allow customers to self-serve transparently




Mobile apps


integrate with us, or access data using robots




IVR self-service


access corporate data using robots




Voice recognition


use multiple robots via simple API to provide data services




Chatbot integration


access data or display on our forms




Email/SMS self-service


embed forms in emails / SMS for input and automated processing





Optimal security and compliance 

IVR integration


combine with CTI to automate processes while customer in queue




Web self-service


allow customers to self-serve transparently




Mobile apps


integrate with us, or access data using robots




IVR self-service


access corporate data using robots




Voice recognition


use multiple robots via simple API to provide data services




Chatbot integration


access data or display on our forms




Email/SMS self-service


embed forms in emails / SMS for input and automated processing





Highest performance 

Form auto-filling


deliver greater accuracy and reduced data entry time




Results caching


allow multiple robots to coordinate around a single case




Predictive fetch


enable robots to work ahead of time, in parallel to an action




Data pre-setup


use robots for data compilation / form pre-setup.




Async updates


enable multiple robots to instantly update multiple systems, without agents waiting





Any channel  

IVR integration


combine with CTI to automate processes while customer in queue




Web self-service


allow customers to self-serve transparently




Mobile apps


integrate with us, or access data using robots




IVR self-service


access corporate data using robots




Voice recognition


use multiple robots via simple API to provide data services




Chatbot integration


access data or display on our forms




Email/SMS self-service


embed forms in emails / SMS for input and automated processing





Platform in action
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Get in touch 

Speak with our experts about at delivering better work, smarter - today.