Our patented HyperAutomation platform is built to continually exceed the digital growth demands of leading brands.
We do this faster easier and for less.
How you do it
WITH OUR UNIQUE PLATFORM
Create HyperAutomated human and AI enriched, real-time digital process flows, that seamlessly connect and augment your systems, technologies and digital channels: whatever their age and complexity.
There’s no unnecessary costs, impacts and effort.
Our intelligent orchestration engine enables multi-vendor automation, AI and digital tools to work with and guide employees and customers, much faster at scale.
They're guided via real-time contextual dialogues to transform each step of any end-to-end process - of any complexity.
These process flows fuel the best end-to-end digital interactions, services and experiences for employees and customers: across your front-office, multi-channel operations and beyond.
We enable people and tech to work easier as one, so there’s more productivity and growth, with less effort for everyone.
Expect these proven benefits and more
+ROI ACHIEVEABLE IN MONTHS
Millions of cost
65% faster service completion times
+5 CSI & NPS scores
Higher productivity, less employee & customer effort
WE KEEP BUSINESS FLOWING IN CRITICAL ENVIRONMENTS
Since 2018, we've been proving and advancing HyperAutomation within large scale, front-office environments, at Telefonica, EDF, MetLife and other digital leaders.
This means we’ve built HyperAutomation for maximum ease, speed, efficiency and security. Slow, complex, digitisation and automation just got smart fast and light.
TechMarketView: "TrustPortal address the key problems limiting automation adoption, its scaling and de-risking transformation across legacy systems."
Bloor Research: "TrustPortal is the next state of business automation based on systems you can trust."
It's HyperAutomation - without the hype
OUR CUSTOMER STORIES
“Customer care is our obsession. Quality is our obsession. Human workers working hand in hand with digital workers is the way we’ve transformed our customer care areas. Our people feel their work is better with digital workers and the results are incredible.”
Director of Automation and Process Simplification Telefónica
Over 30% operational costs savings delivered in 1 year
Customer first approach
“TrustPortal intelligently orchestrates our virtual workforce, co-working with our advisors to transform over 40 front -office processes, into faster, more efficient, higher quality services - across multiple channels.”
Digital, Automation & Process Excellence Director EDF
Improved completion times for complex processes
“TrustPortal enabled 50% time reductions to manage complex claims activities which were transformed into faster, more efficient, higher quality services"
of value supported by TrustPortal
What you gain
Our customers are experiencing these real-world outcomes:
Automated and digitised front-office to back-office, end-to-end, processes: no matter the age and complexity of existing systems
Easily connect and enhance new & existing processes, core systems, digital services, all channels, and ways of working
Over 65% faster service completion times and hugely improved customer service across all channels, with 30% less attrition
More faster for less
Hugely improve the productivity and scope of existing automation and other tech investments
Cost reductions of over 30% in one year, with potential for over 50% savings through multi-channel self service capabilities
Unparalleled ROI and TCO achieved in months, not years: and at 10% of the cost of traditional digitisation and automation approaches.
Enhanced digital experiences
Robot-guided, real-time intelligent, intuitive, contextual dialogues and interactions across all employee and customer touchpoints
Much simpler, more valuable, digital interactions and next best interactions equal transformed services and experiences
New levels of work performance and error removal – with reduced staff training and enhanced satisfaction, with +5 CSI & NPS scores
Accelerate digital work transformation
Start designing and delivering, better, smarter across every channel, throughout your enterprise.
Reduce demands on your IT
No coding and no system integration required, no matter the age size and complexities of systems. This means faster time to value without costly change impacts.
Easy to use for all
Our intuitive platform and robot guided approach to working means minimal user training. Designing transformed processes is also easy for skilled RPA developers working with SMEs
Our customers are achieving work transformation in months that would have previously taken vast teams of people years to complete.