HyperAutomation Without the Hype
What is TrustPortal?
TrustPortal is an enterprise-grade HyperAutomation platform designed to orchestrate and augment people, robots, digital services, and AI—all in real time. The result? Seamless Digital Experience Transformation across every interaction, channel, and process.
Whether you’re operating in a highly regulated legacy environment or scaling a modern digital ecosystem, TrustPortal enables organizations to digitally transform any end-to-end process—without ripping and replacing existing systems.
“We unify your people and technologies into intelligent super-resources, transforming service delivery across web, mobile, voice, chat, and more.”
How We're Different
Built for Complexity. Delivered with Simplicity.
TrustPortal’s platform has been engineered from the ground up to augment—not replace—your existing IT investments. Unlike traditional automation tools that offer narrow task-based automation, TrustPortal orchestrates full processes across departments, systems, and channels.
Feature | TrustPortal | Traditional Automation Platforms |
|---|---|---|
Multi-Robot Capabilities | Orchestrates multiple robots simultaneously | Typically 1:1 robot-task model |
Desktop Footprint | Fully browser-based; no software installs | Requires agent-side tools |
Speed of Implementation | Go live in weeks | Months to years |
Human-in-the-Loop | Built-in guided UIs with HITL | Often lacks structured human input |
Integration Approach | No APIs required – works with legacy & modern systems | Usually requires APIs or system upgrades |
Channel Support | Web, mobile, IVR, chatbots, email, voice | Often restricted to a single interface |
Process Coverage | End-to-end, cross-system orchestration | Limited to repetitive, isolated tasks |
“TrustPortal doesn’t just automate – it enables real-time collaboration between people and automation to drive meaningful transformation.”
Quantifiable Business Impact
The Results Speak for Themselves
Organizations using TrustPortal report dramatic performance improvements across key metrics:
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30–50% reduction in operational costs
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50–100% faster call and process handling
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+5 Customer Satisfaction Index (CSI) increase
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Up to 100% elimination of call volumes via self-service
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Reduction in agent attrition from 30% to just 10%
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Agent training time cut from months to weeks
“Our clients consistently achieve ROI within 12 months—often within weeks.”
Trusted by Industry Leaders
Real-World Transformation, Proven at Scale
TrustPortal’s platform has been engineered from the ground up to augment—not replace—your existing IT investments. Unlike traditional automation tools that offer narrow task-based automation, TrustPortal orchestrates full processes across departments, systems, and channels.
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€50M savings in the first year
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85% agent adoption
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5-point CSI score increase
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30% attrition reduction
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Enabled 12,000 agents across all channels
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40+ automated front-office processes
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98% process completion rate
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Significantly improved customer and agent experience
Major FS Organisation
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$24M in direct automation-driven savings
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50% faster claims processing
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Improved accuracy and employee satisfaction
“TrustPortal allowed us to transform service quality and achieve measurable savings at unmatched speed.” — Global Ops Leader, Financial Services