Real-time Agentic Automation
What is TrustPortal?
TrustPortal is an enterprise-grade Real-time Agentic Automation platform designed to orchestrate and augment people, robots, digital services, and AI - all in real time. The result? Seamless Digital Experience Transformation across every interaction, channel, and process.
Whether you’re operating in a highly regulated legacy environment or scaling a modern digital ecosystem, TrustPortal enables organisations to digitally transform any end-to-end process - without ripping out and replacing existing systems.
“We unify your people and technologies into intelligent super-resources, transforming service delivery across web, mobile, voice, chat, and more.”
How We're Different
Built for Complexity, Delivered with Simplicity
TrustPortal’s platform has been engineered from the ground up to augment - not replace - your existing IT investments. Unlike traditional automation tools that offer narrow task-based automation, TrustPortal orchestrates full processes across departments, systems, and channels.
Feature | TrustPortal | Traditional Automation Platforms |
|---|---|---|
Multi-Robot Capabilities | Orchestrates multiple robots simultaneously | Typically 1:1 robot-task model |
Desktop Footprint | Fully browser-based; no software installs | Requires agent-side tools |
Speed of Implementation | Go live in weeks | Months to years |
Human-in-the-Loop | Built-in guided UIs with HITL | Often lacks structured human input |
Integration Approach | No APIs required – works with legacy & modern systems | Usually requires APIs or system upgrades |
Channel Support | Web, mobile, IVR, chatbots, email, voice | Often restricted to a single interface |
Process Coverage | End-to-end, cross-system orchestration | Limited to repetitive, isolated tasks |
“TrustPortal doesn’t just automate – it enables real-time collaboration between people and automation to drive meaningful transformation.”
Quantifiable Business Impact
The Results Speak for Themselves
Organizations using TrustPortal report dramatic performance improvements across key metrics:
-
30–50% reduction in operational costs
-
50–100% faster call and process handling
-
+5 Customer Satisfaction Index (CSI) increase
-
Up to 100% elimination of call volumes via self-service
-
Reduction in agent attrition from 30% to just 10%
-
Agent training time cut from months to weeks
“Our clients consistently achieve ROI within 12 months—often within weeks.”
Trusted by Industry Leaders
Real-World Transformation, Proven at Scale
TrustPortal’s platform has been engineered from the ground up to augment - not replace your existing IT investments. Unlike traditional automation tools that offer narrow task-based automation, TrustPortal orchestrates full processes across departments, systems, and channels.
-
€50M savings in the first year
-
85% agent adoption
-
5-point CSI score increase
-
30% attrition reduction
-
Enabled 12,000 agents across all channels
-
40+ automated front-office processes
-
98% process completion rate
-
Significantly improved customer and agent experience
Global FS business
-
$24M in direct automation-driven savings
-
50% faster claims processing
-
Improved accuracy and employee satisfaction
“TrustPortal allowed us to transform service quality and achieve measurable savings at unmatched speed.” - Global Ops Leader, Financial Services