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TrustPortal powers some of the leading brands around the world, across most sectors.
Here's some of thier stories, and some big numbers:
Transformed customer and employee experience across 12000 seat contact centre
Over 30% operational costs savings delivered in 1 year
Average call time reduced by 50%
Over €50m per year saved
- key to programme saving €1Billion over four years
“Customer care is our obsession. Quality is our obsession. Human workers working hand in hand with digital workers is the way we’ve transformed our customer care areas. Our people feel their work is better with digital workers and the results are incredible.”
JAVIER MAGDALENA
Director of Automation and Process Simplification Telefónica
“TrustPortal intelligently orchestrates our virtual workforce, co-working with our advisors to transform over 40 front -office processes, into faster, more efficient, higher quality services - across multiple channels.”
NIELS ROBERTS
Chief Information Officer EDF
How TrustPortal is tranforming EDF
- including automating email using GenAI...
(NB. Email automation is now generally available,
and not specific to AWS)
Here's some of the other customers that rely on TrustPortal to transform thier operations:
TrustPortal Solutions
12 Hay Hill, Mayfair,
London W1J 8NR
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