This year at Blue Prism World, the team at TrustPortal were all very pleased to be awarded with Technology Alliance Partner of the Year 2018. A firm recognition that our platform will become a very important part of the Digital Worker revolution.
Our Ultra-secure interface for Robotics Process Automation is an extremely powerful tool for any Human in the Loop and Robot to Human processes.
TrustPortal and Blue Prism together offer a unified approach to automation by enabling automated process engagement with a user through the dynamic presentation of forms and data in a web browser, portal or mobile app. This is where things start to get really exciting for organisations and their customers. By enabling human interaction in to RPA, TrustPortal empowers organisations to combine the varied skills of the human and digital workforces in order to achieve better outcomes for both in-house and client facing operations.
Consumer digital devices and new technologies such as AI and Voice Recognition are driving expectations for enhanced customer experience with enterprise applications. Customers are now expecting more engagement via self-service applications across omni-channel resources, and they want the option for immediate human interaction if there are exceptions during those engagements.
The integration of TrustPortal with Blue Prism meets these customer experience expectations by combining the power of Robotic Process Automation (RPA) with dynamic human-to-robot and robot-to-human interactions. Blue Prism, is the only company unifying the human and digital workforce, so Enterprises can have the best of both worlds: A choice between autonomous or assisted automation for a better customer experience. Users can now have a ‘conversation’ with a robot in real-time to resolve complex issues – and avoid duplicate data requests. Enterprises can now expand processes that can be automated across all interaction channels and multi-platform processes.
Reveal Group announced as TrustPortal’s first Global Partner, leveraging their expertise in Blue Prism RPA to integrate clients’ real-time human interactions into complex automations.
SYDNEY & LONDON - In a collaboration set to push the possibilities of Robotic Process Automation (RPA), Reveal Group, the global leader in operational transformation, today announced its strategic partnership with TrustPortal, a world leader in enabling Human to Robot (H2R) digital services. Reveal Group is TrustPortal’s first Global Partner and their first to specifically focus on Asia, Africa and Australia. As a Blue Prism Certified Capability, Delivery and Training Provider, Reveal Group are uniquely experienced in end-to-end Blue Prism RPA implementations, and see the integration of TrustPortal’s technology as a solution that will deliver easy, secure & scalable front office assisted automations.
Pairing Reveal Group’s expertise in Blue Prism with TrustPortal's platform provides a direct integration with Robotics Process Automation, allowing humans to work directly with Robots, resulting in seamless processing and collaboration that applies the respective strengths of both humans and Robots. These new capabilities unify front and back office processes while helping extend RPA deployments to more complex and time-consuming workflows. By enabling real-time human interactions, organisations can collaborate and streamline decision making on any given automated process, including approval, sign-off, change and review.
Ian Crouch, CEO of Reveal Group, has said: “We are thrilled to be TrustPortal’s first Global Partner. The combination of TrustPortal and Blue Prism takes process automation to another level, providing the most advanced enterprise automation solution available. Crucially for Reveal Group and our clients this partnership leverages our market-leading best practices to enable enhanced digital interactions with support for Web and Mobile Apps, Chatbots, IVR, Virtual Agents and Contact Centre agents. Deploying TrustPortal with Blue Prism enables us to help clients quickly and cost-effectively address the true breadth of automation opportunities in their businesses.”
Stewart Guy, Business Development Director, TrustPortal, has said: “We recognise that Reveal have a strong track record in delivering operational transformation for organisations across the globe and we’re extremely pleased to have one of Blue Prism’s most successful and experienced global partners on board. Through training, capability and delivery, our Dynamic Digital Platform for RPA is in safe hands. Reveal’s track record in operational excellence and our advanced platform for RPA are a perfect match.”
About TrustPortal Solutions
TrustPortal is a dynamic software company focusing on innovative developments in the Robotics Process Automation (RPA) industry. www.trustportal.org
About Reveal Group
Reveal Group specialises in helping clients to quickly and cost effectively transform their business performance. They are revolutionising Operational Transformation programs with innovative software, industry-leading experience, unrivalled expertise and a global partner network. Since 2005 Reveal Group have been at the forefront of applying technology to transform processing, guaranteeing rapid and sustainable results. Across all service industries, Reveal Group are helping teams to maximise productivity and optimise workforces. Learn more at www.revealgroup.com
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