TrustPortal have signed their first official Nordic implementation partner


TrustPortal have signed their first official Nordic implementation partner, Implement Consulting Group.

Our partnership with Implement Consulting Group will enable clients in the Nordics to extend their RPA strategy, increasing productivity, customer engagement consistency and compliance. Clients can now take advantage of assisted robot automation and the ability to extend end-to-end automation across their enterprise


By leveraging our joint expertise in RPA software deployment, our customers can take advantage of a wide range of new automation capabilities resulting in a complete end-to-end experience


These new capabilities unify front and back office processes while helping extend RPA deployments to more complex and time-consuming workflows. By enabling real-time human interactions, organisations can collaborate and streamline decision making on any given automated process, including approval, sign-off, change and review.

Customer benefits Include:

  • Making unattended robots suitable for desktop and real time automation: A dynamic front end increases front office productivity allowing for automated provisioning of Blue Prism software robots in real time while dealing with client-facing operations. This speeds up the delivery of tasks and improves the customer experience benefiting both customers and the organisations.

  • New Services Capabilities: Enables companies to rapidly deploy new automated services to their customers by building processes from the customer or front office environment across back office systems and operations.

  • Easy to Use & Intuitive: Digitized legacy systems through new web front-ends, mobile applications and chatbots. This enables human interactions and decision making throughout the automation process helping streamline the decision-making process.

  • Ultra-Secure: Leading encryption technology ensures that only authorized "key" holders can access the data and all data held in TrustPortal is secure (this includes UK Government / ISO27001 hosting and security, data in UK, AES256 encrypted).

Example of integrating RPA and TrustPortal

By enabling digital services to interact with RPA and allowing human interactions to be integrated into robot- driven workflows, the solution extends the automation scope to end-to-end process handling. Front office employees and omni channel customers can now utilize fully digitized, automated services to replace a wide range of manual customer service and technical support scenarios, increasing productivity without requiring cumbersome client installs.

Implement Consulting Group see RPA as a toolset that is introduced into organisations, for our customers to build on. This framework enables customers to continue the automation journey after projects are delivered so as to drive long term benefits. By combining TrustPortal and Blue Prism, customers now have a larger process automation capability by being able to extend enterprise RPA into the Front Office and across all organisation functions.

The trend we see in the market is that automation and digitization are shifting from an 'enabler to save time' towards an 'enabler for a greater and more streamlined customer journey'.

Example of integrating RPA and TrustPortal

Fact box

TrustPortal & Blue Prism (RPA) integration enables a new generation of automation solutions transferring data from humans to robots and vice versa leveraging advanced encryption standards. The drag and drop functionalities of Blue Prism combined with the easy modifiable design of TrustPortal make these solutions highly scalable in a secure environment.

"Offering our customers robust end-to-end automation, in both front-office and back-office functions, have been a key strategic priority for us.

We are delighted to partner with TrustPortal, an innovative company with a tangible, secure and proven solution, allowing us to merge robotics process automation and full human-to-robot functionality, in our customer offering.

Bringing them the benefits of; freeing up employee time to more value adding work, providing a better user experience and maximizing the full potential of the digital workforce."

Lasse Dalgaard Jensen, Partner, Implement Consulting Group - Intelligent Automation

About TrustPortal Solutions

TrustPortal is a dynamic software company focusing on innovative developments in the Robotics Process Automation (RPA) industry. With proven industry wide solutions, TrustPortal is well positioned to become a world leader in enabling Human to Robot (H2R) digital services. TrustPortal's secure and scalable solutions deliver new levels of productivity and cost savings to enterprise wide automation strategies.

TrustPortal/Blue Prism press release: Visit Website

About Implement Consulting Group

A leading Nordic-based management consultancy with global reach. We help organisations change – faster and with greater impact. We balance automation expertise and delivery, with organisational dynamics and change management. For almost 20 years, we have applied this approach to thousands of projects in public and private organisations across the world.

Implement Consulting Group is headquartered in Copenhagen, but has offices in Stockholm, Malmö, Oslo, Zürich and Munich. With more than 800 consultants on board, we offer detailed market know-how and presence in each of the Nordic countries.


Lasse Dalgaard Jensen - Implement Consulting Group +45 2338 0055

Mads Meyer Jørgensen - Implement Consulting Group +45 52216002

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