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How we help Telefónica deliver 100+ transformed digital services

Telefónica’s 12,000 contact centre agents are using TrustPortal’s HyperAutomation platform to deliver over 100 transformed, end-to-end, digital services and experiences - across multiple channels.

Telefónica is achieving 50% faster service completion times and 30% cost reductions – while accelerating even greater work performance, quality and value.

Read more in this case study below

TrustPortal Case Study Telefonica 2023
Download PDF • 733KB


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